April In The Burbs

  Recently I faced something with Dot that, frankly, in all my years as a medical mom, I had never even considered. We just had school picture day, so I took her out today for a nice haircut, and we had lunch together at one of our favorite spots. While we were at lunch, she brought up something serious. She wanted my opinion on whether she should tell her friends at school about her medical condition. She has a close group of friends—about three or four—and was wondering if they should know. I wasn’t quite sure how to respond. I asked her if she thought her friends would treat her differently. She said no, but she was worried they might not understand her rare condition. As a parent, I hadn’t expected this question. Here are a few things I shared with her as they came to mind during our conversation: 1. Even if she explains her condition as plainly and simply as possible, her friends may still struggle to fully understand what it means. Many adults, no matter how much I explain it, st

Hey there, future reselling entrepreneurs! If you're thinking about diving into the world of reselling, I've got some advice to help you get started on the right foot. As a fellow shop owner who's been around the block (pun intended), I know a thing or two about the ins and outs of this business. Let's chat about how you can set yourself up for success. Why It's Important: First things first, let's talk about why offering discounts and return options matters. In the competitive world of reselling, customer satisfaction is everything. By providing flexible policies, you're not just making your customers happy – you're also building trust and loyalty that can keep them coming back for more. Watch those repeat buyers stack up when you offer a quality item and a good price and excellent customer service. Offering Discounts for Damaged Items: When it comes to damaged goods, a little discount can go a long way. If a customer receives something that's not q

  Getting the price right is super important when you're reselling stuff. It's not just about making money; it's also about treating your customers and yourself fairly. Understanding how much things are worth is the key to getting this balance right. Let's dive into why fair pricing matters and how you can figure out the right prices for your items. Why Fair Pricing is Importan t: Pricing your items fairly is all about building trust with your customers and making sure everyone's happy. Charging too much might scare off buyers and hurt your reputation, while charging too little means you're not making what you deserve. Fair pricing is the sweet spot where everyone wins. Understanding Market Values : To set fair prices, you need to know how much similar items are selling for. This is called their market value. A few things affect market values: Supply and Demand : If lots of people want something but there aren't many available, its price goes up. If it's

  In the reselling world, finding success means thinking outside the box and exploring unconventional avenues. Here's how you can do it: Look in Unexpected Places: Thrift stores are great, but don't forget about other places like estate sales, garage sales, and flea markets. You might also find treasures at church bazaars or community swap meets. Keep an open mind and be ready to explore new places. We love the Goodwill Bins, local church sales, and a good Facebook Market find. Try Different Categories: Instead of sticking to the usual items, consider branching out. Look into areas like vintage kitchenware, retro home decor, or unique collectibles. The more diverse your search, the more chances you have of finding something special. We've had great luck with books, games, maps and paper goods that normally are things I'd not even look twice at if I were just shopping for myself and my home. Use Your Passions: Your hobbies and interests can be helpful. If you're into

 Discovering your niche in thrifting items to resell is all about using what you love and know best. Here's how you can do it: 1. **Find What You Love:**    Think about the things that make you excited. It could be vintage clothes, old video games, or unique collectibles. When you focus on things you're passionate about, thrifting becomes more fun and rewarding. 2. **Use Your Knowledge:**    Consider what you already know well. Maybe you're really into fashion or you know a lot about electronics. Your expertise can help you pick out valuable items and understand their worth. 3. **Start Small, Think Big:**    Begin by sticking to what you know best. Start with a specific area of interest and gradually explore more as you gain experience. Starting small helps you learn without feeling overwhelmed. 4. **Try New Things:**    Don't be afraid to experiment with different niches within your main interest. Not every item will be a hit, and that's okay. Treat each experience

Welcome back! As we step into Month 6 of our expert reselling series, the spotlight is on "Customer Service Excellence." The journey to reselling mastery isn't just about products; it's about people. Let's explore the crucial role of outstanding customer service in cultivating a loyal customer base and dive into some practical tips for handling inquiries, returns, and feedback. 1.The Heart of Reselling: Building Loyal Customers Exceptional customer service is the secret sauce to building a loyal customer base. When customers feel valued and supported, they are more likely to return and become your brand advocates. Remember, satisfied customers are your best marketing asset. 2.Handle Inquiries with Grace: Responding promptly and courteously to customer inquiries is non-negotiable. Whether it's through social media, email, or your website's contact form, be attentive and helpful. Address queries with clarity, and if you don't have an immediate solution